Frequently Asked Questions

Orders & Shipping

How long does delivery take?

Standard delivery takes 3–14 business days. Express options may be available at checkout.

Can I track my order?

Yes, you will receive a tracking link by email once your order has been dispatched.

Products

Are your products suitable for sensitive skin?

Many of our products are specifically formulated for sensitive skin and are fragrance-free. Look for the “Sensitive Skin” label in our range.

Are your products cruelty-free?

Yes, all Giveaskin products are 100% cruelty-free. We never test on animals.

What does INCI mean?

INCI stands for International Nomenclature of Cosmetic Ingredients. It is the standardised list of ingredients used in cosmetic products, listed on every Giveaskin product page.

My product arrived damaged — what do I do?

We’re sorry to hear that! Please contact us at info@giveaskin.com with a photo and we’ll sort it out right away.